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Approach IT has a combined experience of over a decade in the complex call center technology market space. As a trusted partner, we have implemented numerous solutions and services for call centers, specifically around the Cisco platform. Leveraging our deep expertise in this space, we are currently offering 3 core products built on our proprietary VIMLA™ platform. The VIMLA™ platform is a powerful solution that connects call center transactions and information silos to business ERPs, helping drive true customer intelligence for enterprises.
Our products are:
